Pre Order Info

We offer some of our new season equipment to our customers on pre-order.

Pre-ordering in-store and online enables you to purchase a new season item before it arrives at our stores.

As soon as we have received an item that has been available as a pre-order, we set them aside for any existing orders and address them to be delivered or collected in-store using the details you supplied to us in your pre-order.

The delivery times for each item will depend on the release date of each item from the supplier and will be included on the product listing online where possible. The times for each item are estimated time for delivery based on the information given to us by our suppliers. We are not able to ever guarantee or specify delivery dates and where new information comes to hand we look to pass that onto any pre-order customers.

We will notify you immediately by email and refund the purchase price of pre-ordered items if stock from our suppliers become cancelled or limited within production.

If you have any concerns about your pre-order you can contact us on info@cricketexpress.co.nz or phone us on +646231048